• 1.1 Your personal data - all the information about you, which make it possible to identify you directly (e.g. your e-mail address) and indirectly (e.g. Your activity on a given website, including the IP of the device, location data, online ID, and any information collected by means of cookie files and other similar technology.).
• 1.2 GDPR - Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016 on the protection of natural persons in connection with the processing of personal data, and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). GDPR imposes particular duties on the entities which perform operations on any personal data (both in their own name and commissioned by another entity).
• 1.3 Websites - a website at www.inpost.pl and any other websites managed by the Controller.
• 1.4 Mobile Application - an app dedicated for mobile devices (smartphones, tablets) downloadable with the use of the links available at https://inpost.pl/aplikacja-mobilna, which helps you with the processes related to handling shipment deliveries, and also makes it possible to pay for and collect purchases from different stores.
• 1.5 Parcel Manager - a system for dispatching parcel locker and courier shipments, which operates at https://manager.paczkomaty.pl/.

• 2.1 The Controller of your data is InPost sp. z o.o. based in Krakow („Controller”).

• 3.1 The cookie files serve different functions, but we use them, first and foremost, to make the Websites and the Parcel Manager available to you and help use them. We also use them for analytic and marketing purposes, but only when you consent to this on the Cookie banner, which is displayed in the Websites and the Parcel Manager. This consent may be withdrawn at any time according to the principles described in item 3.6.

Permanent and session cookies

TYPE	DESCRIPTION
Session cookies	Some cookies are temporary files, stored until you log out, leave the website, or turn the online browser off. This kind of cookies helps us analyze network traffic, identify and solve technical issues, and help move around the Websites and the Parcel Manager.
"Permanent" cookies	The "permanent" cookies are kept for the time defined in their parameters, or until you remove them. They help us remember your settings and preferences, so that your next visit is more convenient (e.g. you will not have to enter your login data again).

Necessary and optional cookie files

TYPE	DESCRIPTION
Necessary cookies	These cookie files are installed to provide access to the Websites, the Parcel Manager, and their basic functions, thus they don't require your consent. Without the necessary cookie files, we wouldn't be able to provide you with the services under a given Website and the Parcel Manager.
Optional cookies	We will use these cookies only with your consent. These may be used e.g. for our analytical and advertisement purposes.

• 3.2 We've described the specific purposes of those cookie files under our cookie banners.
• 3.3 In the Websites, we can also use other technologies similar to the cookie files. We've described them in the Appendix to the Privacy Policy.

Who can save cookies on your device with our permission?

• 3.4 Suppliers of analytic services – in order to better understand how our Websites and the Parcel Manager work, we cooperate with the providers of analytical services and tools, such as:
  • 3.4.1 Google Analytics - more information on how they use your data are here and here;
  • 3.4.2 Google Ads - more information on how they use your data are here;
  • 3.4.3 Piksele Meta - more information on how they use your data are here;
  • 3.4.4 LinkedIn Insight Tag - more information on how they use your data are here;
  • 3.4.5 X Ads - more information on how they use your data are here;
  • 3.4.6 HotJar - more information on how they use your data are here;
  • 3.4.7 Synerise - more information on how they use your data are here;
• 3.5 Advertisement Partners – e.g. Adform. They may use advertisement cookies, to display commercials which could be interesting for you. They also measure the effectiveness of the advertisements on a Website or the Parcel Manager.
• 3.6 Social media plugins – using the "Udostępnij" buttons. you can make your content on social media websites available (Facebook, Google +, LinkedIn, Twitter), provided that you are logged in these websites. The owners of those websites might be able to link your activity in a Website to your account on their websites. To some extent, your data might be managed jointly by us and these entities. Detailed information on how this looks like e.g. for Facebook (Meta), are here.

Changing the browser settings

• 3.7 Your internet browser should provide for modifying the settings so that to reject, remove, or block any cookies. These links offer relevant information for the most popular browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, Safari.
• 3.8 Since some cookies are necessary for the Websites and the Parcel Manager to function, a change in the browser settings could result in some of the services operating incorrectly, or prevent you from using the Websites or the Parcel Manager.

MANAGING THE COOKIES SETTINGS

• 3.9 The withdrawal of your consent for collecting cookie files within the Websites and the Parcel Manager is possible each time through the Cookie Banner. The mechanism for managing the consents is also available each time through a given Website

• 4.1 The Mobile App uses tracing technologies which use information about your mobile device and about how you use the Mobile App. We can use these data in order to ensure the correct operation of the Mobile App, analyze and adjust the contents to your interests. This information can also be accessible to our partners who supply the analytic and marketing tools we use in the Mobile App.
• 4.2 Your consent for the use of the tracing technologies which utilize the data on the mobile device and on the use of the Mobile App for analytic and marketing purposes may be withdrawn at any time, by sending the notification of withdrawing the consent to our contact data indicated in this Cookie Policy.

The Analytical and Marketing Tools We Use

• 4.3 In order to better understand how our Mobile Application works, we cooperate with the suppliers of services and tools, such as:
  • 4.3.1 Google Firebase Analytics - more information on how they use your data are here.
  • 4.3.2 SDK Meta - more information on how they use your data are here.
  • 4.3.3 Synerise - more information on how they use your data are here.

• 5.1 In order to obtain additional information or exercise your rights:
  • 5.1.2 contact us through Contact Form, by e-mail to the address: dane_osobowe@inpost.pl or by phone to the number: +48 722 444 000 lub +48 746 600 000;
  • 5.1.2 mail us to the address: ul. Pana Tadeusza 4, 30-727 Kraków.
• 5.2 We have appointed a Data Protection Officer, who is available through the e-mail address dane_osobowe@inpost.pl in any case which pertains to the processing of your personal data.

• 6.1 We can change or update this Cookie Policy. We will publish any changes on our Website, on the Parcel Manager page, and in the Mobile App. If you have provided us with your e-mail address, we can additionally notify you of the changes in an e-mail.
• 6.2 If you do not express your consent to any changes in the Cookies Policy. you can cancel your account in the Parcel Manager or in the Mobile Application. The account cancellation option can be found in the settings.